Patients & Visitors

Rooms and Facilities

Expert care provided in exceptional comfort and surroundings

It’s important to us that you are comfortable during your stay with us. Our care is centred around optimising outcomes, enhancing your recovery and restoring your quality of life.

Our Private Care rooms are spacious, have an ensuite bathroom with complimentary toiletries provided. Fresh towels are provided daily.

"I’m glad I won’t have to wear this brace anymore and I look forward to doing all the things I did before like trampolining and horse-riding. The care I've had at RNOH has been amazing, I’d like to thank all the doctors and nurses and the robot!"

Emma Scoliosis surgery using Mazor X Stealth Robot

"We are incredibly happy by how straight her spine is and the fact that she’s 3 inches taller now. The care that we’ve received from the doctors, the nurses the paediatricians, anaesthetists - has been amazing"

Parents of Emily Scoliosis surgery using Mazor X Stealth Robot

"Emily was born with Erb’s Palsy - a condition that meant she couldn’t use her left arm. She needed an operation. Our daughter was so well looked after – we can’t fault the service or staff"

Parents of Emily Erb’s Palsy

Our rooms

Getting help from our team

We pride ourselves on being there for patients. All our Private Care rooms have a bedside call system allowing you to get help and assistance from our nursing team when you need it.

Our ensuite bathrooms are also fitted with pull cords to enable you to get assistance in the bathroom should you need it.

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Stay in touch

Keeping in touch with friends and family

We know how important it is to be able to stay in touch with family and friends when you’re away from home. Free wi-fi internet access is available throughout the building and our rooms are fitted with telephones. You are also welcome to use your mobile phone.

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Food & drink

Meals and Refreshments

You can order fresh meals and refreshments to your room throughout the day. Our menus change daily and are designed to give choice, high quality and maintain nutritional standards essential to patient recovery. If you have any special dietary requirements just let us know. Our hospitality team can help.  We can provide special meals including vegetarian, diabetic, gluten-free, Kosher, Halal and Caribbean. Just let us know and our team will be happy to discuss your needs.

Further information


Televisions are available with Freeview in each of our rooms. You are welcome to connect and use our free wi-fi to connect your personal electronic devices.

02Personal property

For your convenience each of our rooms is fitted with a safe to keep your possessions in. However, we recommend you do not bring valuable possessions to the hospital.


We offer dedicated and free parking for Private Care patients at our Stanmore site. Our reception team can also help you arrange taxis should you need them.

International enquires
+44 (0)20 8909 5114

New patient & referrals
(0)20 8909 5114

General enquires
(0)20 8909 5114