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Posted by: RNOH Private Care

Complex Patient Transfer Showcases RNOH Private Care’s NHS-Backed Excellence

RNOH Private Care supported a complex patient transfer

RNOH Private Care supported a complex patient transfer

Seamless Collaboration Across Hospitals

RNOH Private Care recently supported the transfer of a critically ill patient from a London-based private hospital to our specialist unit in Stanmore. Thanks to the close collaboration between our Consultant Surgeon, fellow clinicians, the independent hospital ward, and our dedicated team at RNOH, the patient received the complex surgery and rehabilitation they needed, safely and efficiently.

 

The Unique Value of NHS Private Patient Units

This case highlights the critical role NHS Private Patient Units (PPUs) play in the private healthcare landscape. With access to highly specialised teams and the full NHS infrastructure, RNOH Private Care supported a complex patient transfer, being uniquely positioned to manage complex cases that may exceed the capabilities of standalone private hospitals.

 

Ethical, Patient-Centred Private Care

Choosing RNOH Private Care means starting your private healthcare journey within the NHS, where all surpluses are reinvested into NHS services, benefiting all patients. It’s a model that combines clinical excellence, ethical practice, and patient-first values.

 

Frequently Asked Questions

Can RNOH Private Care accept transfers from other hospitals?

Yes. We regularly collaborate with other private and NHS hospitals to support complex patient transfers, ensuring continuity of care and access to specialist services.

What makes NHS Private Patient Units different?

PPUs like RNOH Private Care offer private treatment within an NHS setting, combining specialist expertise with full access to NHS facilities and infrastructure.

How does choosing RNOH Private Care support the NHS?

All surpluses generated by RNOH Private Care are reinvested into NHS services, helping improve care for all patients. The private care unit is a department within the NHS Trust meaning that all funds go directly to the Trust.

How can I pay for treatment?

01Insured patients

We have contracts with the majority of insurers to cover the costs of your treatment. Before you attend either an outpatient appointment or being admitted to RNOH Private Care you must get authorisation from your insurer.

You will need to check with them your policy limits or restrictions and whether RNOH Private Care is in their chosen network of hospitals. Please ensure you have all the relevant details regarding your insurance, including your membership or policy number, when having any contact with our team.

Please be aware that you will be responsible for costs not covered by your insurance policy, such as any medication or equipment you are given to go home with. Our team will discuss these with you.

02Self Pay patients

More information for Self Pay patients is available here.

03Payment Options

More information for Payment Options is available here.

Royal National Orthopaedic Hospital NHS Trust trading as Royal National Orthopaedic Hospital Private Care is an Appointed Representative of Chrysalis Finance Limited, which is authorised and regulated by the Financial Conduct Authority. Royal National Orthopaedic Hospital NHS Trust is a credit broker, not a lender. The provider of a payment scheme which is not offered through or by Chrysalis Finance Limited may not be so authorised and regulated.

04Third Party Sponsorship

Patients must provide an original signed letter from their sponsor which clearly outlines their acceptance of responsibility for payment of the patient’s account.  This must be received and agreed by RNOH Private Care prior to the appointment or admission date.

05Embassy Sponsorship

RNOH Private Care has excellent relationships with embassies. If you are a government sponsored patient your embassy will need to issue a letter of guarantee to cover the cost of your treatment. We must receive this letter before your appointment date to enable treatment to go ahead.

06Cheques and Credit/Debit Card

All payments must be made in pounds sterling (£).

  • Personal Cheques and Bankers Drafts should be made payable to ‘Royal National Orthopaedic Hospital NHS Trust’. Personal cheques can only be accepted if received in advance in order for the funds to be cleared.
  • We accept all major credit cards, however, we are unable to accept Diners or Amex.
  • Outstanding accounts are monitored and reviewed regularly.

07What are your terms & conditions?

Information about our Terms and Conditions is available here.

New patient & referrals
+44 (0)20 8909 5114

Email
rnoh.pcenquiries@nhs.net

All other enquiries
+44 (0)20 3947 0049

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