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Your COVID 19 Inpatient Information at RNOH Private Care

Our aim is to enable you to undergo surgery as safely as possible during the COVID-19 pandemic. We are committed to providing safe care and the safety of patients and staff remains at the forefront of everything we do.

It is important to let you know that there is increased risk during the pandemic. The journey to and from hospital and time spent in hospital may increase the chance of contracting coronavirus.

Steps we are taking

Steps We Are Taking

We are doing everything possible to ensure that patients coming into hospital for planned care, and staff working in hospitals, will be safe as safe as possible by:

  • following national guidance for infection prevention and ensuring staff are well trained in how to limit the spread of infection in hospitals 
  • arranging for all patients coming to hospital to be tested for coronavirus, and for those who have tested positive to be cared for in separate areas 
  • separate and physically distancing, as much as possible, the facilities where we care for urgent patients in whom we cannot exclude coronavirus, and those patients being treated for planned care. 
  • carrying out regular deep cleaning of wards, operating theatres and equipment 
  • ensuring staff use necessary personal protective equipment (PPE) where there is a significant risk of infection and that there are adequate stocks of PPE 
  • ensuring that the right levels of staffing and equipment are in place so that surgery can take place safely 
  • ensuring that all staff are routinely and regularly tested for COVID-19

On the day or your treatment/procedure/operation

It is important that you do not use public transport to come to the hospital for your treatment/ procedure/ operation. We recommend that you come in a private car or taxi.

After your treatment/procedure/operation

We have put steps in place to minimise risk to you following your treatment/procedure/operation: 

You will be tested for coronavirus every week if you need to stay in the hospital for a prolonged period after your treatment/procedure/operation. 

If you need outpatient appointments following your treatment/procedure/operation, this may now take place over the telephone or via video consultation.

Patient enhanced consent

It is important that you understand that during the pandemic there is increased risk from your treatment/procedure/operation. 

The journey to and from hospital and time spent in hospital may increase the chance of contracting coronavirus due to the increased number of contacts encountered. Steps have been put in place to keep contact to a minimum; however, there remains an increased risk of contracting coronavirus. 

You should discuss this with your consultant and make sure that you understand what the risks might be for you. 

Where to get more information if patients/carers are concerned, worried or have more questions

Call the phone number on the letter sent with the details and date of your treatment/ operation/ procedure. Leave a message and we will aim to reply within 24 hours.

www.cpoc.org.uk – “Guidance for patients having an operation during COVID-19”

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Contact Us

Call: 020 8909 5114
Overseas: +44 20 8909 5114
Email: email us

Our Private Care Office is open
9am-5pm, Monday to Friday.

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